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Refund Policy

At Annai Foundation, we deeply value every contribution supporting our mission. As a non-profit organization, we prioritize transparency and accountability in our financial operations. This Refund Policy outlines our approach to donations made through our website (https://annaifoundation.com) or other channels.

1. Donations Are Non-Refundable

All donations to Annai Foundation are final and non-refundable. This includes:

  • One-time donations
  • Recurring monthly or annual donations
  • Corporate contributions
  • In-kind financial transfers

Once processed, donations cannot be canceled or refunded, except in exceptional circumstances outlined below.

2. Exceptional Circumstances

Refunds may be considered only in the following cases:

  • Donation made in error (e.g., incorrect amount, duplicate transaction)
  • Fraudulent use of your payment card or account
  • Donation made by a minor without parental or guardian consent

To be eligible, you must notify us within 7 days of the donation date, providing valid proof of the transaction.

3. How to Request a Refund

To request a refund, contact us at:

Annai Foundation
No. 10, Sri Nagar, VOC Bypass road, Karaikal 609602, India

📧 Email: annaifoundationkarai@gmail.com

📞 Phone: +91 95004 15161

📝 Subject Line: Refund Request

Please provide:

  • Your full name
  • Date and amount of the donation
  • Payment method used
  • Reason for the refund request
  • Transaction reference number (if available)

If approved, refunds will be credited using the original payment method and may take 7–14 business days to reflect in your account.

4. Tax Exemption Certificate

If a Section 80G tax exemption certificate has been issued for your donation, a refund cannot be processed, as it may violate legal and tax reporting requirements.

5. Changes to This Policy

Annai Foundation may update this Refund Policy at any time. Changes will be posted on this page, and your continued use of our services signifies acceptance of the revised policy.